Information
Treat a loved one to the perfect indulgence with one of our beautifully presented gift vouchers.
Gift Certificates
- An Ocean Day Spa experience truly is the perfect gift. Gift Certificates are available to any amount and gift wrapping and delivery is also a service we offer. Please choose carefully as Gift Certificates are non refundable.
Groups/Corporate
- For rewards, incentives, corporate wellness and special occasions, Ocean Day Spa provide the perfect opportunity to bond together. Our friendly reception staff are experienced at tailoring packages for social or corporate requirements.
Car Parking
- At Ocean Day Spa we offer our clients undercover car parking. Our friendly concierge staff in the Mantra on View Hotel will assist with directions upon your arrival.
When you arrive…
- For spa treatments, please arrive 15 minutes prior to your appointment time so you can change and begin to unwind. While lockers are provided we cannot be responsible for any loss. Robes, slippers and shower facilities are available.
Spa Etiquette
- We aim for all our customers to enjoy their beauty treatments in a relaxing peaceful environment. Please respect others by turning off mobile phones.
Our cancellation policy
- We understand there can be unforeseen circumstances, however request 24 hours notice for cancellation. Cancellations received more than 24 hours in advance are cancelled without charge. Less than 24 hours notice: 50% of booked service charged. Failure to show: 100% of booked service charged.
Weekends and Public Holidays
- All packages incur an additional charge of $35 on Sundays and Public Holidays.
Confirmation Policy
- Our appointments must be confirmed by way of credit card payment, gift certificate number and promotional vouchers. We will confirm your appointment 24 hours prior with a phone call. Please inform our receptionist of any special requests prior to your booking and arrival.
Trading Hours
- Our normal hours are 9.00am to 6.00pm Monday to Saturday. It is possible for appointments outside these hours by prior arrangement as well as on Sundays and Public Holidays.
